[Veolia VSEI] How can you save time on onboarding and make administrative management easier and more secure?

With 179,000 employees worldwide, the Veolia Group designs and deploys solutions for water, waste and energy management. HeyTeam already supports the entire subsidiary Veolia Solutions for Energy and Industry (VSEI).

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What were the challenges for Veolia, and why did you call on HeyTeam?

‍Veolia had a real need for optimization in the management of their onboarding journeys in order to save time and make administrative management easier and more secure.

The VSEI subsidiary is complex and diversified with :

• ‍‍3,900 employees working in very different professions
• 15 Employee Representative Committees
• + over 200 workplaces spread across France
• 7 legal entities

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A better onboarding experience: with HeyTeam everything is managed on ONE platform

Before HeyTeam, it took 4 emails to send all the documents, and employee files were often incomplete. Today:

• All integration actions are scheduled in advance and everyone is in the loop (HR, manager, onboardee, QHSE...)
• 1 common integration core: administration, safety, some of the manager's basic actions
• 20 different courses adapted to the type of contract, the site and the job

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Digitizing onboarding using the "small steps" method

• via dedicated working groups, on a perimeter-by-perimeter basis, to turn operational staff into advocates
• via the simplicity of the platform, which makes life easier for HR, with, for example, editable PDFs or centralized management of administrative forms (CERFA).
• Ultimately, the various stakeholders are made more aware of onboarding, and the feedback on the onboarding of new employees has never been better.

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The benefits of the HeyTeam solution

"We've noticed a huge increase in satisfaction with our onboarding thanks to HeyTeam".

• 95.2% of onboardees satisfied with their manager's support during their onboarding vs. 66% before HeyTeam
• Platform usability score 7.9/10  
• ‍96% activation rate for onboardees 

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Satisfied employees because of HeyTeam!

• "A complete immersion in VSEI: an overview of the company's scope, the start of an apprenticeship, lots of exchanges..."
• "An instructive, encouraging and motivating week".
• "Warm welcome, complete understanding of the company's missions and operations".
• “A very human dimension, I feel like I've been with the group forever!”